FAQ

Do you do gun transfers or gun/ammo sales? 
  • We do not. 
What is the turn around time? 
  • Standard TiN/PVD service - Up to 4 weeks.
  • Cerakote only- due to large commercial orders currently in the shop we are at 6-8 weeks
  • Cerakote and stipple on the same frame - up to 8 weeks
  • Stipple only - up to 4 weeks
  • Optic Cuts with no refinish- up to 6 weeks
  • Optic Cuts with a refinish (Cerakote or TiN/PVD) - up to 3 months
  • If your order deviates from standard services, or requires disassembly, additional time may be required. These lead times do not include shipping time. 
  • Please note that we do try our best to stick to our quoted turnaround times, and if an issue arises that might delay your order, we will let you know.
If I'm local, can I stop by? 
  • We do operate by appointment only. To avoid any confusion we ask that our local customers complete their order online and then contact us for an appointment to drop off the order. We will let you know when you order is complete and also set up an appointment to pick up your order as well. No shipping is charged for local customers. 
How to I send my parts to you? 
  • Please see our shipping info tab here: https://www.brazenfirearms.com/pages/shipping-instructions      
  • Please note that all of our packages are shipped to our local UPS store. When your tracking shows as delivered, or signed for, that means it is at the UPS store. We do send you a package received email when we pick up your package and have it in hand. 

How do you send my packages back and can you insure them? 

We use UPS Ground for all packages, this includes $100 of standard insurance. If you would like extra return shipping insurance, please contact us prior and we will invoice you directly for it. 


What payment methods do you accept? 
  • Check, Money Order, Visa, Master Card, Discover, and cash in person.


Can you TiN coat threaded barrels?  
  • Yes we can, it doesn't alter the threads and actually offers them more protection. 
Can you TiN coat aftermarket barrels?  
  • Yes we can, in fact aftermarket barrels coatings are a large part of our business. 
Can you coat my slide or other small parts?  
  • We can TiN coat any part that is stainless steel, or titanium. We cannot refinish aluminum, zinc alloy, or other metals in TiN. We offer Cerakote for those metals. If your parts are not stainless or titanium, we are not responsible for any damage caused to your parts while in our TiN chamber.
Can you coat my frame? 
  • We will Cerakote frames, and do this frequently. We do not offer TiN finish on frames.

Does this coat the inside of the barrel?
  • It will coat inside the crown and chamber, the areas where most wear occurs. It does not affect your rifling.  
Can I send you a new barrel?
  • We actually recommend shooting with your new barrel a couple hundred rounds so that the barrel and slide are fully seated together, prior to sending it our way.


    Can I send in new sights?
    • We will remove and reinstall dovetailed sights free of charge on any pistol, however, we are not responsible for potential damage of sights during removal/installation. Many manufacturers (XD, Kimber, etc) are known for sights that are difficult to remove. 
    How durable is TiN or PVD and what is the warranty? 
    • Our TiN and other PVD coatings are very durable. If you are looking for the colors that are the best for high friction and use- we recommend Gold, Black, or Rose as those are the most durable. 
    • We do warranty our TiN & PVD coatings against manufacturing defects, but do not warranty against wear marks as the amount of friction can vary greatly between firearm and holster models. 
    Does the coating need oil?
    • While TiN has great lubrication properties, you still need to utilize lubrication.
     Does the TiN coating prevent rust? 
    • Your parts can still rust with the TiN coating. Regular oiling is still needed.
    What should I use to clean my parts? 
    • Most of the time, a paper towel will remove any grime and carbon. If you ever have material transfer or a stubborn mark, 0000 steel wool with oil will remove it. 

      Do you work directly with other FFLs?  
      • Yes, and we have a nice dealer program. Please contact us for details.

      If I send you parts that I have polished will you coat them?

      • No, we will not. We only offer our satin finish and all pieces will be media blasted prior to refinishing, this will remove any polish look.  

       Will you disassemble my slide/frame or other parts?

      • Anything other than a Glock slide/frame will most likely result in an armorer's fee. Please contact us prior to mailing in your parts to verify there are no extra charges. 
      • Please note that in order to parts in our PVD chambers, they must be solid pieces of steel. No welds or pinned in parts can be refinished in PVD.